Question 1

Do you offer demo for the machines?

Accepted Answer

Yes, we offer free demo of our machines within Metro Manila.

Question 2

How is your after sales service?

Accepted Answer

We have inventory of parts and consummables, and we have technicians to provide service if needed.

Question 3

How long will the battery last?

Accepted Answer

Our machines can last from 2 hours up to 7 hours of battery usage.

Question 4

How long is the warranty?

Accepted Answer

We offer Lifetime Free Service and 1 year parts warranty for all our machines.

Question 5

Mode of Payment?

Accepted Answer

We accept bank deposits (Nationwide) and COD payments (for Metro Manila only).

Question 6

Can it produce Oxygen for an unlimited period of time?

Accepted Answer

No, the production of oxygen is limited to the capacity of its molecular sieve and is relative to the usage of the machine.  Once the molecular sieve is consummed, it needs to be replaced in order for the machine to function optimally.  For our home use machines, it can typically last for 1.5 to 2 years, while for portable machines, it averages around 1 to 1.5 years.

FAQ. portable oxygen concentrators

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